E-Commerce Competition Drives Up Stakes for Last Mile Excellence

Today’s e-commerce retailer must embrace the need to provide low cost -- preferably free -- shipping, highly flexible delivery options, advanced track and trace capabilities and premium levels of customer service.


Last mile logistics are the latest battleground as e-commerce shoppers continue to raise the stakes with regard to delivery and service expectations. Today’s e-commerce retailer must embrace the need to provide low cost—preferably free—shipping, highly flexible delivery options, advanced track and trace capabilities and premium levels of customer service. All this as Amazon continues to raise the bar even higher.

最后一公里的物流可以是一个挑战,forcing retailers to rethink inventory sourcing strategies, transportation processes, and the role technology can have in driving innovation and efficiency. The good news though, is that the logistics industry has been changing too. Experienced providers now offer solutions to help retailers keep pace with consumer demands.

A new white paper fromPurolator International, “Winning the Battle for E-Commerce Last Mile Excellence,” discusses current customer expectations, and new logistics solutions that can ensure proficiency in the critical last mile.

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August 2023 万博2.0app下载

August 14, 2023 · Which carriers, third-party logistics providers and U.S. ports reached the pinnacle of service excellence over the course of the past year? Our readers have cast their votes, and now it’s time to introduce this year’s winners of the coveted Quest for Quality Awards.

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