2015 Quest for Quality: Rail/Intermodal investing in service excellence
正如杰夫2015铁路/伯曼最近报道Intermodal Roundtable, the many service performance issues that faced the nation’s rail networks over this past winter and into early spring are clearly on the mend—and that’s great news for shippers heading into the peak season.
Transportation in the News
Yellow, Teamsters union butting heads a year before contract deadline Industry stakeholders call on White House to aid in West Coast port labor talks U.S. rail carload and intermodal volumes are down, for week ending March 18, reports AAR Q&A: Michael Farlekas, CEO, e2open 6 River Systems rolls out mobile fulfillment app to extend picking options outside of its AMRs More Transportation NewsTransportation Resource
Why accurate, real-time location data is a must for efficient operations
Find out how next-generation workforce management apps use accurate, real-time location data to power successful operations in this webinar with Radar CEO and Co-Founder Nick Patrick.All Resources
As Jeff Berman recently reported in our2015 Rail/Intermodal Roundtable, the many service performance issues that faced the nation’s rail networks over this past winter and into early spring are clearly on the mend—and that’s great news for shippers heading into the peak season.
Those service-related issues were front and center as a driver in the decline of carload volumes recently. But despite the various challenges the sectors have dealt with this year, there are reasons for optimism as the calendar moves ahead in 2015.
Rail/intermodal shippers can breath a sigh of relief knowing that, according to the Association of American Railroads, the U.S. freight railroads are set to spend $29 billion on the country’s rail network this year, a massive capital outlay earmarked to improve their own infrastructure and equipment. According to the rail carriers, these substantial investments will continue to go towards shipper objectives for things like improved transit times and increased efficiency.
According to our readers the continued heavy investment is paying off in a big way for the 11 service providers listed below. Crossing the finish line first in the Rail/Intermodal service provider category this year we find Union Pacific Railroad with a 41.57 weighted average. And, Union Pacific put up top attribute numbers in Information Technology (6.95), Customer Service (8.16), and Equipment & Operations (7.78).
Florida East Coast Railway pulled in first in the On-time Performance attribute category with a 10.23, while CSX Transportation/CXSI put up the top mark in Value with an 8.92. Only a tenth of a point separated Florida East Coast, CSX, and BNSF, further indicating the solid competition that’s been created due to the continued investment in U.S. rail infrastructure.
In the Intermodal Marketing category this year, Hub Group posted the top weighted score of 45.10, putting up top marks in On-time Performance (11.14), Value (10.13), and Equipment & Operations (8.27) attribute categories. Alliance Shippers pulled in second with a 44.52, scoring highest in Information Technology (6.98) and Customer Service (9.37).
|
|
|
2015 Quest for Quality Winners Categories NATIONAL LTL|REGIONAL LTL|TRUCKLOAD|RAIL/INTERMODAL|OCEAN CARRIERS|PORTS|3PL|空气CARRIERS and FREIGHT FORWARDERS |
 home page |
|
|
|
Subscribe to Logistics Management Magazine!
Subscribe today. It's FREE!Get timely insider information that you can use to better manage your entire logistics operation.
Start your FREE subscription today!
Warehouse/DC Automation & Technology: It’s “go time” for investment
In our latest Special Digital Issue, Logistics Management has curated several feature stories that neatly encapsulate the rise of automated systems and related technologies that are revolutionizing how warehouse and DC operations work.
Download Today!
We speak with a number of logistics experts to capture their views on the overall impact that e-commerce is having on moving the nation’s freight. One thing is for certain: The current level and speed of churn has irrevocably altered the pattern so many had become accustomed to managing.Top trends in reverse logistics 2023 Parcel Express Roundtable: Shifting dynamics in a vibrant market View More From this Issue
Why accurate, real-time location data is a must for efficient operations
Find out how next-generation workforce management apps use accurate, real-time location data to power successful operations in this webinar with Radar CEO and Co-Founder Nick Patrick.
Register Today!
